The Safety and Security of P-Hailing Riders in Kedah, Malaysia

Abstract

P-Hailing presents risks to security and safety. The aims of this study are to determine the demographic composition of Malaysian ride-hailing users, evaluate the difficulties and safety risks associated with this type of labor, and examine the variables that affect these users' ability to supply services. P-hailing users in Malaysia made up the sample population for the questionnaire used to obtain the data. Male users of p-hailing outweighed female users by 97.4%, according to the report. Those between the ages of 18 and 30 made up 75.8% of respondents. In addition, the study discovered that, when it comes to hurdles for P-Hailing riders, COVID-19 infection, accidents, robbery, and physical harassment score highest. The weather condition, robbery, rape, and psychological persecution were among the other difficulties. In addition, using an application or getting interference from a mobile device while riding was one of the risk variables that could raise the danger level. A few riders also concurred that the new delivery location or unfamiliar route might have an impact on the degree of safety risk. The data indicated a variation in the degrees of safety concern over the difficulties of working as a ride-hailing service provider, which were influenced by the fatigue component. A few riders also concurred that the new delivery location or unfamiliar route might have an impact on the degree of safety risk. One element influencing the degree of safety risk among P-Hailing users was the absence of risk management practices while working.