The Relationship between Supply Chain Digitalization and Organizational Performance among the Electronics and Electrical Multinational Coporation Manufacturing Industries in Penang.

Abstract

In the new global economy, organizational performance in Electronics and Electrical (E&E) manufacturing industries has come to the forefront of business concerns, the awareness of Supply Chain Digitalization remains low among E&E manufacturing companies in Malaysia, posing a challenge to their organizational performance. Therefore, the purpose of the study is to identify the relationship between supply chain digitalization and organizational performance among the E&E multinational corporation (MNC) manufacturing industries in Penang. The quantitative method is used in this study which the questionnaire survey was distribited among the E&E MNC manufacturing industries. The target population consisted executive level such as professional,  top-level managers, middle-level managers, lower-level managers, and professional in the E&E MNC manufacturing industries. The study comprises a sample size of 80 respondents, and the data collected through the questionnaire was analyzed utilizing SPSS for comprehensive insights and findings. The result showed a strong correlation relationship (r= 0.741) between supply chain digitalization and organizational performance among E&E MNC manufacturing industries in Penang. This research will be crucial to the E&E MNC manufacturing industries in order to improve organizational performance through the use of supply chain digitalization.