A Foresight Study of the Acceptance Level of Internet of Things (Iot) Among SMEs in Shah Alam, Selangor.

Abstract

The Internet of Things (IoT) is a global network of computer devices that
connects the globe. It also has the potential to transform organizations by automating
activities that range from inventory management to robotics and automation,
therefore reducing costs and saving both time and money. Small and medium
enterprises, as well as business industries in general, stand to profit from the
expansion of IoT. However, many SMEs struggle to adapt the digital world. Hence,
this study was aimed at identifying the factors and the level of acceptance of Internet
of Things (IoT) among SMEs in Shah Alam, Selangor. STEEPV analysis will be used
in the first phase to identify the factors and the level of acceptance on IoT among
SMEs in Shah Alam, Selangor. In the second phase questionnaires and Statistical
Package for Social Science (SPSS) statistical analysis were used to study the
relationships between the factor and level of acceptance on IoT among SMEs. It is
anticipated that the findings of this study would give important and insightful
information to many businesses in relation to knowledge upon achieving competitive
advantage during the emerging digital era. The result of the survey concluded that
key driver “Effectiveness of Technology”, and secondly the key driver “Environment
Sustainability”, these results were discovered from scenario building. The findings of
this study will help small and medium-sized enterprises (SMEs) and other types of
businesses that have the potential to adopt technology and enhance their financial
performance, employee productivity, and customer relationships.