Cyberjaya, Malaysia: Bridging the Gap Between User Acceptance and the 5G Technology Readiness


  • Rosmaini Tasmin UTHM
  • Jea Yi Lim UTHM
  • Suwaibah Abu Bakar UTHM


5G Technology, User Acceptance, 5G Technology Readiness


5G technology is the fifth generation of mobile networks inspired by the
4.0 Industrial Revolution's expanding capacity requirements for increased speed,
broad coverage, and reliable security. It is much more than a fast mobile internet
connection that allows for the consumption of copious amounts of data-based content.
The primary concern of 5G in this study is the second-lowest download speed of 13.5
Mbps after the launch of 5G in Malaysia. This issue may affect user readiness and
acceptance of 5G technology.
The primary purpose is to identify the variables that influence user acceptance of 5G
technology readiness in Cyberjaya. This study employed a quantitative methodology
to collect secondary data from related publications. Via a quantitative research
methodology, data were gathered from 382 members of the target population using a
web-based survey questionnaire. To meet the aims of this research, descriptive
statistics analysis and inferential statistics analysis are utilised to analyse the data. The
study reveals the aspects that determine the 5G technology readiness of users. In
addition, the study revealed that elements of user approval such as Performance
Expectation, Effort Expectation, and Social Influence exist. The inability to
generalise the findings to different mobile networks was one of the constraints of this
study. Therefore, it was suggested that future researchers examine several forms of
mobile networks to better comprehend the topic. This study's findings can lead to a
greater comprehension of the viewpoints on user acceptance of 5G technology.




How to Cite

Tasmin, R., Lim, J. Y., & Abu Bakar, S. (2023). Cyberjaya, Malaysia: Bridging the Gap Between User Acceptance and the 5G Technology Readiness . Research in Management of Technology and Business, 4(1), 822–834. Retrieved from