The Development of ASE Furniture: Mobile Based Furniture Shopping Application

Authors

  • Akif Khairul Nizam Universiti Tun Hussein Onn Malaysia Author
  • Nurezayana Zainal Universiti Tun Hussein Onn Malaysia Author

Keywords:

Furniture Shopping App, Customer Loyalty Program, Furniture E-commerce, Android Development, Customer Satisfaction, Small Business Innovation

Abstract

Furniture shopping has evolved significantly with the rise in e-commerce, offering customers greater convenience and accessibility. Arif Sufian Enterprise, a furniture store located in Kuala Sungai Baru, Melaka, has been operating offline for over three years, selling items such as closets, carpets, sofas, and beds. However, the absence of an online platform limits its audience reach and customer engagement. To address these challenges, this project aims to develop an Android mobile application using Flutter that includes modules for user account creation, online purchasing, and a loyalty program to reward returning customers. The Firebase database manages product inventories and user data, ensuring real-time synchronization and scalability. Initial testing demonstrates improved customer engagement, higher satisfaction, and enhanced accessibility compared to the store’s offline operations. This project successfully transitions Arif Sufian Enterprise into the digital marketplace, expanding its reach and modernizing its sales processes, thereby positioning the store competitively within the furniture e-commerce industry.

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Published

03-12-2025

Issue

Section

Articles

How to Cite

KHAIRUL NIZAM, A., & ZAINAL, N. (2025). The Development of ASE Furniture: Mobile Based Furniture Shopping Application. Applied Information Technology And Computer Science, 6(2), 888-907. https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/20175