Development of a Web-based Reservation Management System for Walters Farm

Authors

  • Lee Jia Mei uthm
  • Norfaradilla Wahid

Keywords:

Reservation, Management System, Local Tourism, Digitalization, QR Code

Abstract

Walters Farm Reservation Management System is a web-based platform developed for online ticket purchases and streamline booking services. It aims to address issues like manual ticket entry, staff shortages, and disorganized booking management. Based on the surveys collected from the customers, Walters Farm should implement digitalization to reduce manpower, boost business volume, and increase local tourism. The prototype model is used as the methodology model for this project. For implementation, the system is developed using PHP Laravel and MySQL as the database platform. Overall, Walters Farm Reservation Management System aims to streamline the booking process that can be improved with QR code technology to provide a functional platform for both customers and staff. Based on the functional testing, it is shown that the majority of the test plan’s actual result for each module is successful. All respondents expressed satisfaction with the user interface and system functionalities.

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Published

30-11-2023

Issue

Section

Articles

How to Cite

Lee Jia Mei, & Norfaradilla Wahid. (2023). Development of a Web-based Reservation Management System for Walters Farm . Applied Information Technology And Computer Science, 4(2), 1728-1747. https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/12282