TEO JES SHE; AINORIZA MOHD AINI; ZAFIRAH AL SADAT ZYED. Developing Key Perfomance Indicators Framework in Tenancy Mangement for Public Housing in Malaysia. [s.l.] : Penerbit UTHM,2025. Disponível em: https://publisher.uthm.edu.my/omp/index.php/penerbituthm/catalog/book/560. Acesso em: 8 apr. 2026.