Role of Consumer Technology and Connected Electronic Devices on SCM: A Discussion on its Usages, Impact and Challenges

Abstract

Consumer technology and connected electronic devices such as the Internet of Things (IoT) are ubiquitous in our everyday lives. These digital devices play an integral role in modernizing human society as well as creating a positive impact on human advancements. The increased trade demands of the rapidly developing modern society and the evolution of supply chain management (SCM) have provided the necessary and sufficient infrastructure for the proliferation of these intelligent consumer technology devices. This chapter presents a novel study on the role and impact of consumer technology and connected electronic devices in supply chain management. A novel perspective and analysis of the impact and usage of the Internet of Things and consumer technology digital devices in supply chain management, along with the agile nature of the supply chain management over the Internet of Things, is presented in this chapter. Moreover, details regarding the advantages of IoT integration with supply chain management, challenges in the deployment of IoT in supply chain management, and future use of IoT in SCM are also discussed in this chapter.