1.
Hamid N, Nurul Izzati Baharudin. The Effects of Perceived Service Quality, Perceived Safety towards Satisfaction, Loyalty and Complaints among Urban Rail Passengers. rmtb [Internet]. 2023 May 29 [cited 2024 Jul. 18];4(1):796-811. Available from: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/11674