Nur Anis Misya, and Siti Norziah Ismail. “The Influence of Service Quality on Patient Satisfaction at Selayang Hospital, Selangor”. Research in Management of Technology and Business, vol. 5, no. 1, June 2024, pp. 1004-1, https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/16019.