Muhammad Eizuan Mohd Azan and Wan Nurul Karimah, “The Relationship between Customer Loyalty Program and Customer Retention at Tesco”, rmtb, vol. 3, no. 2, pp. 174–184, Nov. 2022, Accessed: May 05, 2024. [Online]. Available: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/9730