SITI NORZIAH ISMAIL and Nur Anis Misya, “The Influence of Service Quality on Patient Satisfaction at Selayang Hospital, Selangor”, rmtb, vol. 4, no. 2, pp. 156–167, Nov. 2023, Accessed: Jul. 18, 2024. [Online]. Available: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/13613