RUZAIHAN, M. I. H.; HASHIM, F.; ENI, S. .; ZAINAL, R. Service Quality Level and Customer Satisfaction of Pharmaceutical Stores in Muar, Johor. Research in Management of Technology and Business, [S. l.], v. 1, n. 1, p. 69–79, 2020. Disponível em: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/570. Acesso em: 27 feb. 2024.