CHIA SEE HENG; ABDUL HAMID, N. A. The Influence of Service Quality and Train Comfort towards Passengers’ Satisfaction: A Case Study of KTMB ETS. Research in Management of Technology and Business, [S. l.], v. 2, n. 1, p. 232–245, 2021. Disponível em: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/1775. Acesso em: 5 mar. 2024.