NURUL ATIQAH HARIYANTO; SITI AISYAH SALIM. The Relationship Between Service Quality and Customer Loyalty in Online Shopping. Research in Management of Technology and Business, [S. l.], v. 5, n. 1, p. 646–665, 2024. Disponível em: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/16099. Acesso em: 12 mar. 2026.