MOHD ZAIDI, Zakiah; AHMAD, Nurazwa. Total Quality Management (TQM) Practices and Operational Performance in Manufacturing Company. Research in Management of Technology and Business, [S. l.], v. 1, n. 1, p. 13–27, 2020. Disponível em: https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/566.. Acesso em: 3 jul. 2024.