AL-WAELI, W. S. N.; HASSAN, N. B. Student Complaint Management System. Applied Information Technology And Computer Science, [S. l.], v. 3, n. 1, p. 748–759, 2022. Disponível em: https://publisher.uthm.edu.my/periodicals/index.php/aitcs/article/view/2440. Acesso em: 29 jan. 2023.