Hamid, Syaiful Rizal, Boon Cheong Chew, Muhammad-Azfar Abdullah, and Zulkifli Hanafi. 2014. “PLACING QUALITY MANAGEMENT PRINCIPLES INTO THE FUTURE CONTEXT: WHAT’S NEW? WHERE NEXT?”. Journal of Technology Management and Business 1 (2). https://publisher.uthm.edu.my/ojs/index.php/jtmb/article/view/984.