HASNAN, N.; NOORDIN, A.; OSMAN, N. H. SIX MAIN INNOVATION ISSUES: A CASE OF SERVICE INNOVATION OF POSTAL AND COURIER SERVICES IN MALAYSIA. Journal of Technology Management and Business, [S. l.], v. 1, n. 1, 2014. Disponível em: https://publisher.uthm.edu.my/ojs/index.php/jtmb/article/view/910. Acesso em: 27 feb. 2024.