AHMAD, A. N. A.; AHMAD, M. F.; ABDUL HAMID, N. .; ABDUL HAMID, N. A. .; LEE, T. C.; NAWANIR, G. .; BAKRI, A.; ABDUL RAHIM, M. Implementation Of Lean Technique Towards Reducing Waiting Time In A Public Healthcare Using Arena Simulation. International Journal of Integrated Engineering, [S. l.], v. 13, n. 7, p. 201–214, 2021. Disponível em: https://publisher.uthm.edu.my/ojs/index.php/ijie/article/view/8642. Acesso em: 7 jul. 2022.