Azlina Binti Md Yassin and S. . Al Naqbi, “Modelling the Factors Measuring Customer Service Excellence for Mobile Application Technology Usage in Abu Dhabi”, ijscet, vol. 13, no. 2, pp. 51–67, May 2022, Accessed: Jul. 18, 2024. [Online]. Available: https://publisher.uthm.edu.my/ojs/index.php/IJSCET/article/view/11320